Returns and Refund Policy

Refunds and Returns Policy

Thank you for shopping with us! We hope you love your purchase. However, if you are not completely satisfied, we are here to help.

1. Returns:

• You have 30 days from the date of purchase to return an item for a refund or exchange.
• To be eligible for a return, the item must be unused, in its original packaging, and in the same condition that you received it.
• Certain items, such as custom-made or personalized products, are not eligible for return unless they arrive damaged or defective.

2. Refunds:

• Once we receive your returned item, we will inspect it and notify you of the status of your refund.
• If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain amount of days, depending on your bank or credit card company.

3. Exchanges:

• If you would like to exchange an item for a different size or color, please contact us within 30 days of your purchase. We will guide you through the exchange process.

4. Damaged or Defective Items:

• If you receive a damaged or defective item, please contact us within 7 days of receiving the item. We will arrange for a replacement or refund.

5. Shipping Costs:

• Customers are responsible for paying their own shipping costs for returning items. Shipping costs are non-refundable.
• If you receive a refund, the cost of return shipping will be deducted from your refund.

6. How to Initiate a Return:

• To initiate a return, please contact us at abigailvalley@icloud.com with your order number and reason for the return. We will provide you with instructions on how to return your item.

7. Contact Us:

• If you have any questions about our refunds and returns policy, please feel free to reach out to us at abigailvalley@icloud.com

Thank you for supporting our small business!